Return & Refund Policy

At 【请替换：店铺名称】, we want you to shop with confidence. If you are not fully satisfied with your purchase, you may request a return subject to the terms outlined below.

Return Eligibility Period

Returns can be requested within 30 days from the delivery date of your order.

Conditions for Returns

To be eligible for a return, items must meet the following criteria:

Be unused, clean, and in their original condition.
Include all original packaging and any accessories supplied with the product.
Not be damaged due to improper handling or misuse.
Be suitable for resale after inspection.

Returns that do not meet these conditions may be declined.

Non-Eligible Items

The following products are generally not eligible for return:

Personalized or customized items.
Downloadable digital products.
Gift cards.
Clearance or final sale merchandise.
Products displaying significant signs of use.

Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, a refund will be processed to your original payment method. Please allow 7-10 business days for the refund to be completed, depending on your payment provider's policies.

Incorrect, Missing, or Damaged Items

If your order arrives damaged, incomplete, or with the wrong product, please keep all packaging materials until the issue is resolved.

Return Shipping Costs

Return shipping costs are the responsibility of the customer, except in cases where the return is due to an incorrect shipment or a confirmed product defect.

Order Cancellation

You may cancel your order within 24 hours of purchase. After this window, cancellations may not be possible as your order may have already been processed for shipment.